-- Business blog now available --

A quick note to say that I've set up my Business blog, to be able to speak with a clear voice on both personal and work issues (i.e. by having separate blogs).

Thursday, 16 April 2009

Blackberry add-on applications

I’ve just installed Blackberry App World on my Bold, and thought I’d do a review of what’s installed so far.

Most of these were before installing App World, so good that BB / RIM have made it easier to find appropriate apps.

Doing the individual links to all these apps would take ages, so I’m afraid you’ll have to Google them… :$

  • Twitter
    • Twitterberry – serviceable, lacking functionality
    • Twibble – nice look & feel, but usability & functionality are pretty poor
    • Tiny Twitter – probably the best of the lot, but doesn’t seem to work in the UK properly (worked in the US when I was in Texas recently…)
  • Google
    • Mobile App – search
    • Maps, including Latitude – excellent
    • Sync – for sync’ing calendar with desktop
  • Facebook – came already installed
  • WorldMate Live – great if you’re a frequent traveller: trial version was great when I went to Texas
  • BBPlacemarks app for Brightkite, could do with a bit of extra functionality
  • Amazon App for Blackberry – good, would be even better if I had the option to use it with Amazon.co.uk
  • Opera browser – useful when Blackberry browser doesn’t cut it
  • Flickr app
  • Remember the Milk
  • Blackberry App World
    • Bloomberg
    • Shazam
  • NeoReader
    • Use the camera on my Bold to photograph barcodes and the new square ones – and turn that into something meaningful
    • Can’t get it to work properly, but fantastic idea
  • Vodafone SatNav
    • Not bad, but sometimes takes wacky options

Since compiling this list yesterday, I found that all the system memory  was taken, and therefore the Bold was running slow all the time.

I’ve therefore uninstalled Bloomberg, Shazam, and NeoReader [I think], to free up enough space.

It would be good to be able to install the apps on my micro SD card – which is 8Gb.

Wednesday, 18 February 2009

419 e-mail – from someone at NatWest Bank. Fail

Someone needs to tell this joker that we don’t trust our banks any more – muppet!
‘sppose it’s our stupid fault for falling for these scams & I’m in no way immune to this sort of stuff… :-s
“FROM THE DESK OF:HAMMOND KLEEN
NATIONAL WESTMINSTER BANK,NATWEST
LONDON,
UNITED KINGDOM.
15/2/09.
Your Attn,
Compliments of the season and good day.I am Ray Wells, the system and control director at the NATIONAL WESTMINSTER BANK,i am writing this letter to solicit for support and assistance from you to carry out this business opportunity in my bank.
Lying in an inactive account is the sum of Three Million Pounds sterling(3,000,000:00 GBPS) belonging to a foreign customer(Sperber Thomas) who was a gas consultant here in UK.He happened to be deceased during a business trip with his wife(Sperber Julie) on board the Swissair Flight 111 , which crashed into the Atlantic off Nova Scotia in september 2nd 1998.
Info of this crash was on the news which we have tried to notify his relatives but to no avail,see links below for more detailed information:
www.cnn.com/WORLD/9809/swissair.victims.list/index.html
www.cnn.com/WORLD/americas/9809/08/swissair.02/index.html
Ever since he died the bank has been expecting his next of kin to come and claim these fund which cannot be released unless someone applies for it as next of kin, as indicated in our banking guidelines.Unfortunately he has no family member in UK or Over-sea who are aware of the existence of the money.
At this juncture i have decided to do business with you by soliciting your assistance in applying as the next of kin to the bank then the money will be released to you,as i do not want the money to go into the bank treasury as an unclaimed bill,because the banking laws and guidelines stipulates that if such money(s) remains unclaimed for a period of eleven years(11yrs),the money will be moved into the bank treasury as an unclaimed bill.
My request for a foreigner as next of kin is occasioned by the fact that the customer was a foreigner and a British cannot stand as next of kin.
50% of the money will be your share as a foreign partner and your assistance to actualise this business,thereafter i will visit your country with your help once the money hits your account for disbursement according to the percentage indicated.
To effect the immediate transfer of the fund to you as agreed,you must apply first to the bank as the next of kin to the deceased,then we will follow up all formalities for the transaction.
Upon receipt of your reply, i will send to you, the text of application you are to send to the bank,and further clearify you in other issues as to effect this business.
Awaiting to hear from you urgently.
Best Regards
Ray Well.”

Sunday, 15 February 2009

Ditches, Cundies, and Burns

drainage ditch
A blog post about water drainage – and the lack of it.


It’s a times like these when I’m driving or cycling in our locality, when I feel a bit hacked off. Hacked off because the roads are awash with water, and roads and driving conditions are worse than they need to be.
Photo credit to Steve took it
With the snow rapidly melting, I think it should be running down ditches, flowing away through cundies (drains of loose stones), and into small streams that Northumbrians [and others] call burns.

The problem was particularly bad last year in early September, when a Northumbrian market town was inundated by flash floods. The roads around us were impassable in places, which meant it was tricky getting to the wedding of a couple we know.

The bride was stuck in a traffic jam when the Newcastle to Carlisle road was closed due to flooding, and the priest had to be rescued when his car engine was overwhelmed by standing water! The ceremony went off without a hitch, but about 50 minutes late…

I have been out myself from time-to-time, digging away at the verges on the road that leads up to our house, to let the water run-off into the ditches which usually are cut between the verge and hedgerows / fencing.

In doing so Jim, our next-door neighbour and ‘deputy farmer’ has called over and said I shouldn’t be doing the Council’s job. So, in writing this post I assumed that the Castle Morpeth or Tynedale Council were being dilatory.

A quick Google search showed this FAQ and made me think again:

“Roadside Ditches

Do you know who is responsible for looking after ditches? This is one of our most frequently asked questions.

Gloucestershire Highways Logo
Ditches on private land are the responsibility of the landowner, roadside ditches are normally the responsibility of the adjoining landowner, legislation permits the Highway Authority to discharge rain water from the highway into these ditches.
In order to keep ditches and drains working properly we advise landowners to:
  • clean the waterways on your land regularly to ensure water is able to drain from the highway.
  • check headwalls and grills regularly.
Rainfall certainly seems to be more intense these days and this does cause more drainage problems.
If everyone regularly maintained their ditches, a large number of the county's drainage problems would not occur. This would save a great deal of council taxpayer's money that is being used to solve the problems caused by blocked ditches and drains.”
Another hit was this:

“Who is responsible for roadside ditches?

The Highway Authority is permitted to use roadside ditches for the drainage of the highway.
Unless constructed specifically for the drainage of the highway, the maintenance of these is normally the responsibility of the adjoining landowner and not the Highway Authority. If road flooding occurs as a result of obstruction in these ditches the Highway Authority may exercise its legal powers to require the riparian owner to clear the ditch.”
A hit for activities around Alston (in the South of the County) are also enlightening:
Re: 2e/JAN/08 Cllr Pennell reported that he has researched the issue of responsibility for roadside ditches on the internet and noted that councils make a common presumption in law that the owner adjacent to the highway is responsible for the ditches. CALC have asked the county council to justify their position, but have not heard back yet, and the clerk has contacted the Country Landowners Association, who were unable to comment as the council is not a member. She has also e-mailed  the new NFU chairman for Cumbria, who is aware of the issue and willing to follow it up. 
The Traffic Management Committee met last month, and copies have been circulated of the County Council’s worksheet for employees on the cleaning of roadside ditches, and the Highways Act 1980 s101 which lists the power the Highways Authority has to fill in roadside ditches.
Cllr Phillips reported that he had spoken with Geoff Wilson from the Trail Riders Association, who had also offered to look into the issue of where the highway boundary should be. He added that if there is a case to fight, parish councils across the county should be in support. If needs be he will convene a meeting of the Rights of Way committee to discuss in detail.
It was observed that the county council have maintained the roadside ditches for thirty plus years, and it might be that in accepting responsibility for this they might have acquired that duty, possibly there is something about this in case law.
So, if you’ve read on this far – thanks for sticking with it! I had hoped to point the finger squarely at the Council and have done with it.

It now appears that maintaining ditches appears to be the responsibility of the landowner, and therefore I’m guessing it’s not a priority. However, the landowners may well reckon that the Council should be doing it - ergo no-one does. Dah!

I realise that the farmers keep the hedges in order, and it would be great if they could sort out the ditches on a regular basis, or else get a subsidy to do it – we’d all benefit IMO.

A shame that, as I not only agree with Gloucestershire Council but would also say that Councils wouldn’t have to pay so much in road repair bills because of the erosion this undrained water creates.

Bah.

Tuesday, 10 February 2009

Seaton Canoe & the Transporter Bridge

Yesterday turned out to hold an unexpected pleasure. I was travelling down to Teesside to hook up with @dmaxxx at Digital City Business.

David has done a grand job with the SCL business plan, and we had a washup session yesterday, after he’d finished the plan at the end of January.

*Anyway*, the traffic stopped around 10 miles North of Middlesbrough, near the Elwick turn-off. I called the BBC Jambuster line to report the problem.

The incredibly helpful man told me that I should head for Hartlepool, go through Seaton Carew and over the Transporter Bridge – completely new territory for me.

So, re-programmed SatNav to the fore, I went
The highlight, undoubtedly, was the £1.20 trip across the Tees using the Transporter Bridge. Photos on Flickr.


Transporter Bridge across the River Tees from Justin Souter on Vimeo.

Heaven knows how long it took the folk still on the A19 to get into Middlesbrough, but I was only 30 minutes late – genius! 

Tuesday, 13 January 2009

Is Diners Club listening to the Groundswell?

diner's club
A different type of diner’s club ;-). Photo credit to MamaT
A rant about not being able to get my money from Diners Club – the charge card people.
Set of bullet points to summarise the situation (from my perspective, of course):
  • I have over-conscientiously credited £550 to my Diners Club account – i.e. to pay off what I thought was an outstanding balance
  • I would like the money back – i.e. I don’t want to spend it
    • Anyway, not many places actually take Diners
    • I’m not staying in hotels, so haven’t got any big ticket things to spend the balance on…
  • I first start asking for my money to be wired to my current account, probably back in October
    • however, there’s some technical issue or other
  • I also wanted to pay off my credit card – but they couldn’t do that either
    • I thought the credit card was owned by the same company, but I now find that Diners Club has been sold by Citigroup [find out who has bought them]
  • Because it hasn’t happened, I’m wondering whether Diners Club is deliberately retaining my credit balance because they are affected by the Credit Crunch
    • I’m rather worried I’m not going to see the money again
  • Supervisor
    • There never seems to be a supervisor to talk with
    • I have been promised a supervisor call-back on two occasions – it hasn’t happened
    • Either they haven’t called, or they haven’t called my mobile
    • Presently I have no messages on the landline number they have for me, and I don’t recall their supervisor calling on my mobile
  • That said, Diners have a great first line
    • Plaudits especially to Juliet – extremely helpful, patient and courteous
    • Also, Shirley
    • There’s no point having a pop at the call centre people – they are told to speak to a script, and have little discretion.
Anyway, I have no confidence in Diners Club as an organisation, and I’m writing this because I want my money back!
The title of this blog relates to whether I will get satisfaction from Diners Club in the UK because they are listening to people like me to blog and tweet about corporations – although I think not.
If that’s the case, then I will use this post in future to agitate for better Customer service through social media tools like Twitter etc..
I have posted to my personal blog, as it’s a personal matter, but it could be an interesting case study!
I’m going to get in contact with their UK head office – Google led me to this post with contacts details for the Chief Executive’s complaint wrangler.
Update: I've hopefully removed all the apostrophe's from Diners, apart from the photo credit...

Sunday, 21 December 2008

Read all about it: Wellbank in good hands!

A post about how the namesake of this blog is prospering under new management.

Field Fishing
Photo credit to Ajnabeee. More photos tagged with ‘Wellbank’. fyi a place in Scotland called Wellbank.

I was at the Codeworks Connect Christmas party 10 days ago. There I bumped into Andrew Robson, its outgoing Chairman. Andrew is the boss of Perfect Image, an IT systems integrator in the North East of England.

The ever-genial Andrew ventured that he knew something about me that I probably wasn’t aware of. I immediately thought “Oh no, what have I done *this* time?”.

It was therefore with a mixture of fond memories and slight wonderment that Andrew announced that he and his family now live in my Granny’s old house – blog post passim.

So, we proceeded to have a long chat about the history of the house, and what the Robsons have done to refurbish the house. We talked about:

  • My Uncle floating this slippers in the bath, and jumping down the stairs
  • The marvellous outside loo
  • How they had found some fascinating stuff, e.g. university newspapers and some books[?] from the late 19th century.
    • uni newspapers
    • 1880s records
  • What needed to be done about refurbishing the house

Apparently (and thankfully) they have left the garden pretty much the same. And Don the Gardener still comes to look after the garden when he can. :-)

So, a happy story and good to think that my roots are in good hands.

More news as I have it.

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Monday, 8 December 2008

My Identity being spoofed on YouTube

If you follow my Twitterstream, you will have seen this on Friday:
"Reporting some geezer to YouTube who is spoofing my id & posting humourous videos. Lately however, they are such I must disassociate myself"
http://twitter.com/justingsouter/status/1038229468
By way of explanation, as a result of drafting an experiment with video sites , I came across this user on YouTube.
Having skim-viewed the content, I submitted this text to the YouTube customer complaint web page:
"I would like to complain about someone who is spoofing my ID and my videos. Initially this was amusing, but I find videos which refer to terrorist beheadings (albeit with a toy dog). I deem this to be a completely inappropriate use of my identity. It seems like an open and shut case, and I'd like to know what you are going to do about it."
Although it seemed rather funny, if not painfully embarrassing, I became uncomfortable with how this was developing, and felt I should do something about it. Hence this post on my personal site, as I believe it relates to my personal identity.
This was the clip that got me worried - I haven't watched this all the way through because of being slightly spooked by it all (also, check out the comments):

I would be very grateful for feedback from you:
  • What you think
  • Should I be worried - or is it a back-handed compliment[!]?
  • Whether to contact the YouTube account concerned and how to play it...
  • How to deal with this in a sensible way without over-reacting.

Friday, 31 October 2008

Separating work and pleasure (blogs)

dream more...work lessThanks to those of you who voted on the poll regarding whether I should separate out my postings on work and my home life.

Photo credit to wageslaves

The vote was overwhelmingly in favour of creating a work blog [thank you, 2 voters!], and therefore I have done so, here. I have also put a note underneath the blog header, just in case anyone doesn't see this post...

I will continue to post here about the divergent and the unexpected. I was going to say the posts would be less frequent, but I'm not sure that's possible! ;-D